Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the smsm.ph platform at smsmph.club in any capacity — including registering an account, making a deposit, placing a bet, or claiming a promotional offer — you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

These Terms apply to all users of the smsm.ph platform, including registered account holders and visitors who access the platform without registering. Your continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

smsm.ph reserves the right to update, modify, or replace any part of these Terms at any time. Material changes will be communicated to registered account holders via the email address or mobile number on record. It is your responsibility to review these Terms periodically. The date of the most recent revision appears at the top of this document.

2. Eligibility & Registration Requirements

2.1 Age Requirement

The smsm.ph platform is strictly restricted to individuals who are at least twenty-one (21) years of age, in compliance with the minimum age requirement established by the Philippine Amusement and Gaming Corporation (PAGCOR) for online gambling activities in the Philippines. By registering an account on smsm.ph, you represent and warrant that you are 21 years of age or older.

2.2 Jurisdictional Eligibility

You are solely responsible for ensuring that your access to and use of the smsm.ph platform is lawful in your jurisdiction. smsm.ph does not accept registrations from players located in jurisdictions where online gambling is explicitly prohibited by applicable law. Accessing the platform from a prohibited jurisdiction, whether through VPN, proxy, or any other means of circumventing geographic restrictions, is a violation of these Terms and may result in immediate account suspension and forfeiture of funds.

2.3 One Account Per Player

Each individual may maintain only one (1) registered account on the smsm.ph platform. The creation of multiple accounts — whether under the same identity, different identities, shared devices, or shared payment methods — is strictly prohibited. smsm.ph employs technology to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended, all bonuses will be voided, and any winnings generated through the use of multiple accounts may be forfeited at smsm.ph's sole discretion.

2.4 Registration Information

You must provide accurate, current, and complete information during the registration process. This includes your legal name, valid Philippine mobile number, date of birth, and any other information reasonably requested by smsm.ph for identity verification purposes. You must promptly update your account information to keep it accurate and current. smsm.ph is not liable for any consequences arising from your provision of inaccurate or outdated information.

3. Account Rules & Security

3.1 Account Credentials

You are solely responsible for maintaining the confidentiality of your smsm.ph account credentials, including your username, password, and any OTP codes issued to your registered mobile number. You must not share your login credentials with any third party under any circumstances. smsm.ph support staff will never ask for your password or OTP code. Any communication requesting these details should be treated as a fraudulent attempt and reported to smsm.ph immediately.

3.2 Unauthorized Access

You must notify smsm.ph immediately upon becoming aware of any unauthorized use of your account or any breach of account security. smsm.ph will not be liable for any loss or damage arising from unauthorized use of your account that occurs before you notify us of the breach, provided that such loss does not result from smsm.ph's own negligence or willful misconduct.

3.3 Account Verification (KYC)

smsm.ph reserves the right to request identity verification documentation from any account holder at any time, including prior to processing withdrawals, activating bonuses, or as part of ongoing regulatory compliance procedures. Acceptable documents include government-issued Philippine identification (PhilSys national ID, UMID, driver's license, or valid passport). Failure to provide requested documentation within a reasonable timeframe may result in suspension of withdrawal privileges or account suspension.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

smsm.ph accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya, BPI, BDO, Metrobank, and other bank transfers as listed in the platform's Cashier section. Available payment methods are subject to change without prior notice. All transactions are denominated in Philippine Peso (PHP / ₱).

4.2 Minimum Deposit

The minimum deposit amount on the smsm.ph platform is ₱200 via GCash or PayMaya. Minimum deposit amounts for bank transfers may vary and are displayed at the point of transaction in the Cashier section.

4.3 Withdrawal Processing

Withdrawal requests are processed subject to: (a) successful completion of KYC verification; (b) satisfaction of any applicable wagering requirements on bonus funds; and (c) smsm.ph's anti-money laundering checks. Most GCash withdrawal requests are processed within 5–30 minutes of submission during standard operating hours. Processing times for bank transfers may vary. smsm.ph reserves the right to request additional verification before processing any withdrawal.

4.4 Payment Method Restrictions

Withdrawals will be processed to the same payment method used for the original deposit where technically feasible. Withdrawals to third-party accounts — accounts not registered in your name — are prohibited. smsm.ph reserves the right to decline any withdrawal request that cannot be verified as belonging to the registered account holder.

5. Bonuses & Promotional Offers

5.1 General Bonus Terms

All bonuses, free bets, free spins, cashback offers, and promotional credits offered by smsm.ph are subject to wagering requirements and specific terms communicated at the time of the offer. By claiming any bonus or promotional offer, you agree to the specific terms of that promotion in addition to these general Terms.

5.2 Wagering Requirements

Bonus funds must be wagered a specified number of times ("wagering requirement") before any winnings derived from bonus funds may be withdrawn. The applicable wagering multiplier is stated on each individual promotion. Different game types contribute at different rates toward wagering requirements — slot games typically contribute 100%, while live table games may contribute at a lower rate as specified in individual promotion terms.

5.3 Bonus Restrictions

Each player is entitled to claim each promotional offer once only, unless explicitly stated otherwise. smsm.ph reserves the right to modify, suspend, or withdraw any promotional offer at any time. Bonuses may not be transferred between accounts. smsm.ph reserves the right to void bonus funds and associated winnings where there is evidence of bonus abuse, exploitation of system errors, or breach of promotional terms.

5.4 Bonus Expiry

Bonus funds and free spins that remain unclaimed or are not used within the expiry period specified in individual promotion terms will be automatically removed from the account. smsm.ph will not reinstate expired bonus funds under any circumstances.

6. Game Rules & Fair Play

All games available on the smsm.ph platform are governed by individual game rules published within each game interface. In the event of a conflict between these Terms and game-specific rules, the game-specific rules shall prevail for that game.

The outcome of all RNG-based (Random Number Generator) games on the smsm.ph platform is determined by certified random number generation systems. The stated Return to Player (RTP) percentage for each game reflects the expected long-term statistical return and does not guarantee outcomes in any individual session.

In the event of a technical malfunction, disconnection, or system error during a game session, smsm.ph reserves the right to void the affected round and return the bet stake to the player's account. smsm.ph is not liable for any losses arising from technical failures outside our direct control, including network connectivity issues on the player's side.

7. Prohibited Activities

The following activities are strictly prohibited on the smsm.ph platform and constitute grounds for immediate account suspension, forfeiture of funds, and potential legal action:

• Using the platform while under 21 years of age;
• Creating or operating multiple accounts on the smsm.ph platform;
• Using another person's account, identity, or payment method;
• Accessing the platform via proxy, VPN, or other circumvention tools to bypass geographic or account restrictions;
• Engaging in any form of fraud, including chargeback fraud, payment reversal fraud, or bonus abuse;
• Using automated systems, bots, scripts, or any software to interact with the platform in a manner not intended for human users;
• Exploiting software bugs, errors, or system vulnerabilities for financial gain;
• Engaging in any form of collusion, match-fixing, or coordinated gameplay designed to gain an unfair advantage;
• Using the platform for any money laundering, terrorist financing, or other illegal financial activities;
• Harassing, threatening, or abusing smsm.ph staff or other players via any communication channel.

8. Responsible Gaming

smsm.ph is committed to promoting responsible gambling practices for all Filipino players. Gambling is intended to be a form of entertainment for adults aged 21+ only. It should never be used as a means to generate income, recover financial losses, or address financial difficulties.

The smsm.ph platform provides the following responsible gaming tools, accessible directly from your account settings:

• Deposit Limits — set daily, weekly, or monthly caps on deposits;
• Loss Limits — cap the amount you can lose within a defined period;
• Session Time Reminders — receive notifications after a set play duration;
• Cooling-Off Periods — temporarily suspend betting for 24 hours, 7 days, or 30 days;
• Self-Exclusion — permanently close your account for a defined exclusion period.

If you believe you or someone you know may have a problem with gambling, please visit our Responsible Gaming page for guidance and support resources available to Filipino players.

9. Intellectual Property

All content on the smsm.ph platform — including but not limited to software, graphics, logos, game interfaces, text, and trade names — is the exclusive property of smsm.ph or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the smsm.ph platform without prior written consent from smsm.ph.

10. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, smsm.ph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to: loss of profits, loss of data, service interruptions, or losses arising from technical malfunctions.

smsm.ph's total liability to you in respect of any claim arising from your use of the platform shall not exceed the total amount deposited by you in the thirty (30) days preceding the event giving rise to the claim.

Nothing in these Terms shall limit smsm.ph's liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

11. Privacy & Data Protection

smsm.ph collects, processes, and stores personal data in accordance with its Privacy Policy, available at smsmph.club/privacy-policy. By using the smsm.ph platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

smsm.ph complies with applicable Philippine data privacy requirements, including the Data Privacy Act of 2012 (Republic Act 10173). Your personal data is used for account management, identity verification, fraud prevention, regulatory compliance, and where you have consented, for marketing communications.

12. Amendments to These Terms

smsm.ph reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, smsm.ph will provide reasonable notice to registered account holders via the contact details on record. The date of the most recent amendment is displayed at the top of this document.

Your continued use of the smsm.ph platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure via the support team.

13. Account Suspension & Termination

smsm.ph reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to circumstances where: (a) the player has breached these Terms; (b) the player has provided false or misleading information; (c) the player's account is subject to a legal or regulatory inquiry; (d) the player's activity is inconsistent with responsible gaming practices; or (e) required by applicable law or regulatory directive.

Where an account is closed due to player-initiated self-exclusion, smsm.ph will return the account balance to the player's verified withdrawal method within a reasonable timeframe, subject to applicable KYC and AML checks. Where an account is closed due to a breach of these Terms, smsm.ph reserves the right to forfeit the account balance to the extent permitted by applicable law.

You may voluntarily close your smsm.ph account at any time by contacting the support team via live chat. Account closure requests are processed within 5 business days. Any real-money balance remaining in the account at the time of closure will be returned to your verified withdrawal method subject to applicable terms.

14. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes that cannot be resolved amicably between the parties shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines.

Before initiating any formal dispute resolution process, you agree to first contact the smsm.ph support team to attempt an informal resolution. smsm.ph is committed to resolving player complaints promptly and fairly.

If you believe a game outcome or transaction was processed incorrectly, you must submit a formal dispute to smsm.ph within thirty (30) days of the event. Disputes submitted after this period may not be considered.

15. Contact Us

If you have any questions regarding these Terms and Conditions, or wish to raise a formal complaint, you may contact the smsm.ph support team via:

• Live Chat: Available 24/7 via the chat widget within the smsm.ph platform at smsmph.club
• Email: [email protected] — responses within 24 hours

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact the support team directly via live chat.